Some things to consider when calculating ROI for a Social Networking deployment, this is the property of CustomerVision and these calculations are meant as guides to assist with ROI, not the actual return that may be achieved, as each organization must make these determinations based upon their environment and organization benchmarks:

Evaluation Criteria:
	Cost Per Month
Number of existing support positions (cost per month)	0	$960.00	$           -
Current calls per month	0	$30.00	$           -
Current emails per month	1400	$15.00	$     21,000
Current chat requests per month	0	$9.99	$           -
Current training hours per month ($199 median annually/employee)	45	$16.58	$         746
Current training/travel related trips per month	2	$5,000.00	$     10,000
Current manuals/memos/marketing material related production expense per month	10	$2,000.00	$     20,000
Totals per month		$
Average cost per incident	$0
What percentage of support can be answered or reduced using CustomerVision$0 Your estimated savings per month is…

For the actual working model, please contact CustomerVision for a Free Demonstration.