No one makes it easier than CustomerVision to build a powerful content driven site and to customize the site for the needs of your organization. CustomerVision allows you to focus time and energy on building and maintaining valuable content rather than worrying about technology and deployment issues.  

Capability Description Controlled wiki and workflow based content management   WYSIWYG Editor for easy content authoring. Create new content in a matter of minutes. Make updates fast and easy. Use templates for consistency. Article history - every edit is saved. Easily preview and revert to previous versions. Integrated file management capabilities; videos, podcasts, graphics, document management, etc.  User reporting - most active, content creation, etc.  Expert reports.   My Dashboard and site navigation Create multiple levels of content with an easy menu driven interface . Automatically generate widgets that reflect your personal needs; business & personal driven. Use defaults or apply specific rules to your site. Alerts unique to the user. Easily save private content and create your rules for knowledge delivery and retrieval. Security; Access control and permissions Select permission system ranging from wide open wiki -edit mode to granular user and page level access. Control access to advanced and administrative product functions. Create custom access permissions for groups of users. Control access by different groups at the section or page level. Site search Full text search. Search by section or sub-section. Advanced search with additional query and search results display options. Advanced search that allows users to search by specific section or type of content. Tag pages with additional keywords for improved search and display. Control search results based on uses associated access levels.  Users only view the sections and pages they are authorized to view. Configurable publishing workflow & approvals Easy browser based workflow management. Configurable workflows. Email alerts & widget notifications.   "Ask the Expert" workflow Allow users to submit questions that are routed to experts based on topic. Questions are answered privately then become available to be published as new pages. Capture knowledge previously lost in email. Discussions Threaded discussion support. Create page based or general discussions. Discuss projects, procedures, products, ideas, best practices and more.   Enterprise blogging Sections of the site can be partitioned as individual or group blogs. Seamlessly blend blogging and wiki functionality. Share news, research and product information. Widgets & Mashups Edit application pages to create custom layouts without programming. Provide an easy way for customers, partners and third parties to enhance CustomerVision's functionality. Tap existing widgets and web services from a wide range of companies; like RSS readers, Shared Calendaring, Polling, etc. Default widgets support features such as mini-dashboards, expert routing, threaded discussions, and a dashboard builder that makes it easy to create and place widgets on a page. Add or remove application functionality to suit requirements.   Bookmarks Allow users to add their own favortie sites to personalize their home page on your site Bookmark internal pages for easy access Users define and maintain their bookmakrs  Design Layout Manager Design your own page layouts with our unique page builder -  no HTML knowledge needed. Create unique widgets or choose from our default widget templates. Create style templates to unify your site design. Upload graphics to build headers, create graphical links and use within widgets.    Documents Upload documents to use as links or graphics - pdf's, word docs, excel spreadsheets, etc. Add keywords to documents for ease in search when creating content. Secured viewing of documents based on group assignments.    Form Builder Dynamic form builder right within the WYSIWYG editor. Create forms for printing, emailing or submitting as messages within your site that can be routed immediately to an expert. Create article forms that automatically create a page of content when submitted.