The sales person's most important resource is time. Making effective use of time is a key element to successful sales. CustomerVision helps sales people save time and be more effective by making it easy for them to tap into the wealth of information and expertise within their organization, while providing marketing and product experts with an efficient communication channel to the sales force. This can significantly reduce the amount of time spent answering questions and sharing the same information.
CustomerVision's web-based communication solution utilizes sophisticated content management and publishing technology to create a globally accessible sales knowledge platform that enables sales people to understand products faster, prepare better and make more sales.
Transforming one to one communications to one to many
Today a wealth of valuable information gets locked into individual email inboxes. With CustomerVision this valuable information becomes a shared resource that helps make everyone more effective. This frees up valuable time for the marketing and product experts and the sales force.
CustomerVision makes it easy to connect sales people with the experts that can help them close deals. Once a sales person has the answer they need, that answer can be published so that it becomes available to everyone else in sales. This process quickly creates an extremely powerful resource for the entire sales force without requiring anyone to spend any additional time. CustomerVision simply captures these interactions and makes this valuable new information immediately available to everyone. Experts only have to answer a question once rather than repeatedly answer the same question, and sales people can get the answers they need online.
The right information, when it's needed
CustomerVision puts the sales person in control of managing the information they need to be successful. With options such as opt-in email alerts and new technologies such as RSS, sales people can specify the topics they are interested in and they will automatically receive the latest information delivered in their preferred format.
With CustomerVision, sales people get the vital information to bring them up to speed quickly without interrupting their valuable sales time. They get the information they are looking for, when it's needed.